What our little hearts desire:
Raspberry Kids is seeking a full time highly motivated individual to help with day to day operations, order fulfillment, product building and putting smiles on customers faces by providing superior customer service experiences. This position will be based in our new warehouse located in South Vancouver.
We have extremely high standards and are looking for someone that likes to take initiative and has a keen interest in e-commerce, customer service and making things hum behind the scenes.
Got great ideas? We want to hear them and better yet, we have the power to implement them!
The right attitude and having a passion for what you do is our biggest ask though because all the rest of this stuff can be picked up along the way.
Key tasks, duties and what your day will look like:
Let’s start by saying that given the size of our business, “anything and everything” comes with the territory. The upside is that you get a grounds eye view of the inner workings of almost every aspect of a small business.
Being resourceful in seeking out new ways to do things or improve processes is encouraged.
A typical day would include processing orders, building and maintaining products in our e-commerce system, handling customer calls, emails and inquiries, some administration duties and reporting and providing assistance with product buying.
Skills we seek and long for:
Strong written & verbal communication skills. You have the ability to incorporate pizazz, edge and sometimes a bit of cheekiness into written and online correspondence. Creativity and word play is encouraged :-)
Attention to detale. OK, we purposely spelled detail wrong but we’re sure you already picked up on that! It goes without saying but the little things make a BIG difference.
Typing in excess of 70 WPM. Keyboarding finesse is an asset for shizzle!
Experience, familiarity or interest in e-commerce and website usability. Like to shop online? That’s a start and we can show you the other side of the shopping cart in this exciting and ever evolving world.
Self. Starter. We are small, we are nimble, we are quick and while we do not typically jump over candle sticks, we have the ability to take action, implement and make a difference. How refreshing is that?
Do you have an entrepreneurial spirit? Think you want to work for yourself one day or start your own business? Be warned it isn’t All-Glam All-the-time and does require a bit of spit, grit and a whole lot of duck tape (credit to Madagascar, escape 2 Africa) every now and then.
Hours will range from 30-40 per week and are relatively flexible as some of the work we require can be done on evenings or weekends but in order to remain as efficient as possible and to process orders, a minimum number of hours per week would be spent in our new warehouse in South Vancouver.
We need your commitment to high standards. Anything less and we would risk not providing the extraordinary Raspberry Kids service we are known for.
If this sounds like the opportunity for you, please contact us via email to: iwanttowork@raspberrykids.com
Easy peasy. Include a paragraph or two about your experience and why you would be interested in this position as well as your salary expectations. Feel free to wow us.
Hello to not just Hanna but hello to you too! We hope your week has gone well. Raspberry HQ has been busy with people in and out of the country causing us to get a little behind with our scheduled posting, as such we extended our last flash Friday to give you an extra week to enter the amazing Sprig Truck!
